Politique de confidentialité

Effective date July 24, 2019

Use of personal data collected


Gausscope solution marketed by E-nergie RCS: 752 150 441 Orleans (hereinafter “Gausscope” or “we”) is committed to protecting and respecting your privacy in connection with your use of our website www.gausscope.com (the “Site”) , or other products and services (the Site and other products and services are collectively referred to herein as the “Services”).

This Privacy Policy and the other documents referred to set out the basis on which we will manage the personal information we collect from you, or that you provide to us, in connection with the Services. Please read the following carefully to understand our practices regarding your personal information (also known as “your data”) and how we collect, use and disclose it.

What information do we collect from you?

1. Information you provide to us

We may collect and process the following information about you: the processing of your orders; requests or questions you submit to us by email or through forms; your communications and dealings with us (on our websites, in shops, at special events, by telephone, on third party social networking sites, by post or by email);

Gausscope collects a whole series of data that you communicate to us directly. For example, Gausscope collects data that you provide through:

Data about you

The specific types of data we collect will depend on the Services you use, how you use them, and what data you choose to provide. The types of data we collect directly are:

name, address, telephone number and email address (and name, address, contact details and other company data, if you use a company website);
login credentials, if you create a Gausscope account;
Information about your company (Siret number, VAT)
Billing data (delivery address, bank or credit card number, security code and expiry date of the latter);
data about your purchases or other transactions with us;
data on your interactions with our customer and maintenance service;
demographic data such as your gender;

Data about other people. If you request that your Gausscope purchase be delivered to another person, we use the data you provide about the other person to process the delivery.

2. Data we collect automatically

When you use our Services, we collect certain data as described in this Section. As we explain below, we and our service providers (third party companies that work on our behalf) may use various technologies, including cookies and similar tools, to facilitate the collection of this data.

Web sites. When you use our websites, we collect and analyze the following data: IP address, browser types, language of your browser, operating system, state or country from which you accessed the Services, characteristics of your software and hardware equipment ( including device identifiers), referring and exit pages, URLs, type of platform, number of clicks, files you download, domain names, home pages, pages viewed and order of those pages, time past on certain pages, terms you use in searches on our sites, date and time you used the Services and uploaded or posted content, error logs, and other similar data.

Privacy and Security

All the information you provide will be kept securely and in accordance with Law No. 78-17 of January 6, 1978 as amended and Regulation 2016/679/EU of April 27, 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data (also called GDPR). In particular, we undertake not to collect more data than necessary, and for a period strictly necessary for their processing purpose.

What information do we process?

In order to collect the data in the section above titled “Data We Collect Automatedly”, we and our service providers use web server logs, cookies, beacons, software development kits (SDKs), web beacons and other similar tracking technologies. These technologies allow us to provide you with a more personalized experience in the future, by understanding and remembering your particular browsing preferences.

A web server log is a file that records website activity.
An SDK is a set of tools and/or code that we integrate into our applications and software to allow third parties to collect data about how users interact with the Services.
A cookie is a small text file placed on your computer or mobile device when you visit a site.

It allows us to:

  • identify your computer;
  • save your preferences and settings;
  • understand the web pages of the Services that you have visited;
  • improve your user experience by providing and evaluating the effectiveness of content and advertisements based on your interests;
  • conduct research and analysis; and (vi) to facilitate security and administrative functions. Some cookies are placed in the browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
    Web beacons (sometimes called web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online advertisements and/or email.
  • They allow:
    • to collect usage data such as advertising exposure or the rate of clicks and opening of e-mails;
    • measure the popularity of the Services and related advertisements; and
    • access user cookies. As we adopt new technologies, we may also collect data through other methods.

Please note that you can change your settings to be notified when a cookie is created or updated, or block all cookies. To find out more, please consult the “Help” section of your browser (e.g. Internet Explorer; Google Chrome; Mozilla Firefox or Apple Safari). You can also manage the use of Flash technologies, including Flash cookies and local storage objects using the Flash management tools available on the Adobe website. Please note that blocking, disabling or managing all cookies may not allow you to access certain features or offers of the Services.

To find out more about the cookies we use and the purposes for which we use them, please refer to our Cookie Notice. By continuing to use our websites and/or Services, you agree to our use of cookies as described in our Cookie Notice

Analytics and online advertising?

1. Analytics

We may use third-party web analytics services (Google Analytics, Facebook Pixel, Crashlytics, Mixpanel, Flurry, Brightcove, Localytics and Bazaarvoice) on our Services to collect and analyze usage data through cookies and similar tools; carry out audits, studies or reports; contribute to the prevention against fraud and offer you certain functionalities. To prevent Google Analytics from using your data for analytical purposes, you can install the browser add-on to opt out of Google Analytics. We may also use Adobe Analytics to analyze and optimize the performance of our websites, advertising and content. Learn more about Adobe’s privacy practices and decide on Adobe’s tracking activities.
If you receive emails from us, we may use certain analytics tools such as “clear GIFs” to collect data, including when you open our messages or click on links or banners our emails contain. This data allows us to assess the effectiveness of our communications and marketing campaigns.

2. Online Advertising

The Services may integrate third-party advertising technologies that help deliver relevant content and advertisements on the Services, as well as on other websites you visit and other applications you use. Ads are determined by various factors such as the content of the page you are accessing, data you enter (age and gender), your searches, demographics, user-generated content and other data we collect from from you. These advertisements may be based on your current activity or over time and across other websites and online services and may be tailored to your interests.

Third parties, whose products or services are accessible or advertised through the Services, may also install cookies or other tracking technologies on your computer, mobile phone or other device to collect data about you as specified. above. We also allow other third parties (e.g. advertising networks and ad servers such as Google Analytics, DoubleClick, etc.) to serve you personalized advertisements in the Services, other websites and applications, and to set their own cookies or cookies. other tracking technologies on your computer, mobile phone or other device you use to access the Services. We sometimes share customer data (such as email addresses) with service providers who may “link” this anonymized data with cookies (or mobile advertising identifiers) and other proprietary identifiers, in order to provide you with more relevant advertisements when you visit other websites and use other mobile applications.

We do not access any cookies or other tracking technologies that these unaffiliated third parties may install on the device you use to access the Services, and this Privacy Policy does not govern them. To learn more about personalized browser-based advertising and how to control the setting of cookies on your computer to deliver this type of advertising, visit the Network Advertising Initiative, Digital Advertising Alliance or Your Online Choices sites. which will also allow you to opt out of receiving personalized advertisements from companies that participate in these programs. To opt out of Google Analytics and stop displaying ads or customize the display of Google ads, see the Google Ads Settings page. We have no control over these opt-out links or a company’s decision to participate in these opt-out programs. We are not responsible for the choices you make using these mechanisms, the continued availability, or the accuracy of these mechanisms.

Please note that if you make the choices above, advertisements will still be visible when you use the Services, but they will not be personalized based on your online behavior over time.

3. Do Not Track Privacy Preference Notice

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with many options regarding the data collected on our website for third parties. That’s why we offer different mechanics.

Where do we store your personal information?

All information you provide to us through our services is stored on our secure servers in Europe. Where you have chosen a password, which enables you to access certain parts of the Services, you are responsible for keeping this password confidential. We ask that you do not share a password with anyone.

What uses of the information?

We use your data (including data we collect as described in this Privacy Policy) for a variety of reasons depending on the type of data we have collected about you to:

  • make a purchase or provide the Services you have requested, including for billing and accounting purposes;
  • respond to a request for information from you and provide you with more efficient customer service;
  • provide you with information and updates about the products you have purchased from our services;
  • contact you by email, postal mail or telephone regarding Gausscope and third-party products, services, surveys, studies, promotions, special events and other matters that may be of interest to you;
  • Personalize advertisements and content of the Services
  • help us better understand your needs and interests, and improve the Services;
  • synthesize and extract analytical data based on your use of various Services;
  • perform analysis, research and reports regarding the use of our Services;
  • offer, manage and improve the Services and their performance and test and create new products, functionalities and services;
  • ensuring the security of our websites, products;
  • understand and resolve application incidents and other reported issues;
  • comply with all procedures, laws and regulations that apply to us where necessary to serve our legitimate interests or those of others;
  • establish, exercise or defend our legal rights where necessary to serve our legitimate interests or those of others.

Disclosure of your information

The data that you communicate to us is intended to be used by the Gausscope teams, but also

By our host only in the context of its hosting activities therefore the conditions can be consulted here They can in no case be used by the latter for any other purpose.
Gausscope does not transfer personal data internationally.

We may also disclose your personal information to third parties as follows:

In some cases, based on your specific requests, we may disclose your personal information to a third party so that they can provide you with a service you have requested.
If Gausscope service providers (such as hosting or payment services or IT development) need this information to provide services to Gausscope. Gausscope requires each of its service providers to agree to maintain the confidentiality of your personal information provided.
In some cases, we may be under a duty to disclose or share your personal data in order to comply with a legal obligation, or to enforce or enforce our agreements with you; or to protect the rights, property, or safety of Gausscope, our customers, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and debt risk reduction.
Depending on the case, your prior consent may be required in accordance with applicable legislation.

Special cases of minor users

In the event that one of the services offered by Gausscope is used by a student or any other minor user under the age of 15, the latter must first obtain the consent of their parents or legal representatives.

Your rights

You have a right of access to the data concerning you, a right of rectification, if necessary, and a right of opposition to the collection of this data, by sending an email to e-nergie@e-nergie .Fr. In the context of the execution of a contract or the use of your data based on your consent, a right to portability may also be invoked.

You can at any time withdraw your consent to the use of your personal information for marketing purposes to send you information about our own services. You can exercise your right to prevent such processing by following the opt-out instructions in the mailings you receive or by contacting us at any time by email at e-nergie@e-nergie.fr .

The Services may, from time to time, contain links to websites of our partner networks, advertisers and affiliates. If you follow a link to one of these sites, please note that these sites have their own privacy policies and that we do not accept any responsibility for these sites or their policies. Please review these policies before submitting personal information to these sites.

In the event that you are required to use the personal information of other people (teachers, promotion colleagues, etc.) in the context of the use of our services, it is up to you to ensure that this processing has been accepted by the person. concerned. Under no circumstances may this information be defamatory and its use must not be contrary to the legal provisions in force. Gausscope declines any responsibility in the contrary case.

Changes to our privacy policy

Gausscope reserves the right to modify or update this Privacy Policy, or any other of our policies or practices, at any time, and notify users of the Services by posting the modified or updated Privacy Policy on this page. Any changes will be effective immediately upon posting to the Site. Your continued use of the Services constitutes your agreement to abide by the Privacy Policy as amended. In certain circumstances (for example, if we wish to use your personal information in a manner different from that stated in our privacy policy at the time of collection), we may also choose to notify you of such changes or updates to our privacy policy via additional means, such as by sending an e-mail and thus obtaining your consent prior to the use of this information

Contact us!

Your questions, comments and requests regarding this Privacy Policy are welcome and should be directed to e-nergie@e-nergie.fr.


INFOMANIAK NETWORK SA – 26, Avenue de la Praille – 1227 Carouge / Geneva – SWITZERLAND
Such. : +41 22 820 35 44 – Fax: +41 22 301 67 69
Email: contact@infomaniak.ch
Website: www.infomaniak.ch

Gausscope, our maintenance offer

We provide you with the probe and the software, but not the tablet. You make the recordings, we analyse your data in time and frequency.

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1 Probe

1 Windows 10 tablet

1 Connectivity

1 Virtualisation software

1 User manual

1 Tutorial

1 Typical Breakdowns Guide

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1 Probe

1 Connectivity

1 Virtualisation software

1 User manual

1 Tutorial

1 Typical Breakdowns Guide

1 year warranty


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Customised analysis

Definition of monitoring programme

Records Intervention report




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